Warranty Information

The warranty information below is listed alphabetically by manufacturer. If you have any questions, please feel free to reach out to Root Sciences’ service department at +1 (206) 558-4900.

Warranty Information for Root Sciences / VTA Provided Heating and Chilling Baths

All warranty issues concerning heating and chilling baths provided with VTA Distillation equipment will be conducted between the client and the equipment (bath) manufacturer.

In an effort to reduce the impact on the client’s ability to continue production, Root Sciences will provide assistance including:

  • Technical support
  • Links to manufacturer’s website
  • Equipment including new or refurbished baths at a reduced cost, when available
  • Free ground shipping of equipment for Gold and Platinum Premier Clients

Warranty contact information:

CompanyInformationTerms and Conditions
Across InternationalCovered in the T&Cshttps://www.acrossinternational.com/terms-and-conditions
Cascade SciencesCovered in the T&Cshttps://cascadesciences.com/terms-conditions/
DEVEXContact Manufacturerhttps://www.devex-gmbh.de/ 
ExtractionTek StainlessContact Manufacturerhttps://extractiontek.com/
GEAContact Manufacturerhttps://www.gea.com/
Molecular ForcesContact ManufacturerContact Root Sciences
REMContact Root Scienceshttps://www.remtechco.com/
VTAContact Manufacturerhttp://www.vta-process.de/fileadmin/user_upload/www.vta-process.de/Download/AEB_VTA_englisch_NEU.pdf